← CoreTrader

Help Center

Common questions, and a direct way to reach us.

Is CoreTrader free to use?+

Yes — the Free plan never expires and includes the journal, basic analytics, and 3 AI briefs per week. It keeps the last 7 days of trade history; Pro and Elite extend that. No credit card required.

Does it work with my broker?+

CoreTrader connects live with Binance via API, and imports trade history via CSV from MT4, MT5, Bybit, cTrader, and stock platforms. Any broker that can export a CSV of your trades works.

How does billing work?+

Paid plans are one-time USDT payments (TRC20) via NOWPayments — no auto-renewal, no card on file. When your plan period ends, renew manually from Settings whenever you're ready.

Are the signals financial advice?+

No. Every signal is a probabilistic reading of market data, clearly labelled as such in the interface. It is not a recommendation to buy or sell, and CoreTrader is not a licensed financial advisor.

Can I trust the published accuracy numbers?+

Our quant scanner's hit rate is graded automatically against real prices and published — wins and losses together — on the public Accuracy page. Nothing is edited by hand.

Are my broker API keys safe?+

Keys are encrypted with AES-256 and we only ever request read-only access — they cannot withdraw funds or place trades. See the Security Center for full detail.

How do I delete my account?+

From Settings, request account deletion. Your profile, trades, journal, AI memories, and connections are permanently removed within 30 days.

Didn't find your answer?
support@coretrader-ai.com